Congratulations to Madeline Patalano, 1st quarter 2018 MFLC Directors Award winner, North/ OCONUS Region

Madeline Patalano reports that one of her greatest life experiences was being an Army “brat.” The unique challenges she faced as an Army brat were pivotal parts of the person she became and the work she currently does with the MFLC program. Madeline recently completed a post-master’s certificate in military resilience from Liberty University and earned a North Carolina certified clinical military counselor (CCMC) certification. Madeline is a lifelong learner and is pursuing a Ph.D. in industrial organizational psychology and other certifications such as eye movement desensitization response and Gottman method couples therapy.

Madeline has worked with Magellan since the contract’s inception and demonstrates excellence in collaborating with on-site points of contact and with fellow MFLCs. Recently Madeline was coined for exceptional service from the commander of the Cleveland Recruiting Battalion. LTC Garrett thanked Madeline for coming out to visit the soldiers. He stated how important he believes the MFLC program is and how it is a vital part of the wellness of soldiers. The battalion-level soldier family assistant, David Parsons, with the Great Lakes Battalion, Michigan, reported excellent feedback about Madeline’s support during her rotation. David stated that Madeline was one of “the most caring people, willing to be creative and engage with our soldiers and families wherever and whenever needed. The commanders have made many positive statements about the quality and breadth of the services she brings to the team. Our unit is blessed to have such professional and competent individuals in this program.”

During her time with the MFLC program, Madeline has served in multiple capacities. She has accepted leadership roles and mentored fellow MFLCs. She consistently displays an impeccable work ethic and has the ability to easily develop rapport with others. The breadth of her assignments include Army, Navy, Air Force, child and youth behavioral counselor, adult rotational, battalion alignment, on-post schools, summer camps, redeployment events, and her current role with U.S. Army Recruiting Command. Madeline is regarded by many supervisors as a key member of the team and the MFLC program. Congratulations, Madeline, on your selection as the Director’s Award winner for the North/OCONUS region!